Privacy Policy
Last updated: April 29, 2026
This Privacy Policy explains how NOVARO ("we", "us", "our") — operated by ZUQAX LLC — collects, uses, and protects your personal information when you visit trynovaro.com or place an order with us.
What data do we collect?
We collect your name, email address, shipping address, billing address and payment information when you place an order. We also collect browsing data via cookies to improve your experience.
How do we use your data?
We use your data to process and deliver your order, send you order updates, and improve our website. We do not sell your data to third parties.
How long do we keep your data?
We keep your order data for 7 years to comply with US tax law. Marketing data is kept until you unsubscribe. Cookie data expires after 12 months.
Third-party services
We use Shopify to run our store, and may share your data with payment processors, shipping partners and email marketing tools as required to fulfil your order or communicate with you.
International data transfers
Some of our service providers, including our fulfilment partners, are based outside the United States. When your data is transferred internationally, it is protected by appropriate contractual safeguards.
Children's data
Our store is not intended for children under 16. We do not knowingly collect data from anyone under this age.
Your rights
You have the right to request access to, correction of, or deletion of your personal data. You can also opt out of marketing communications at any time. Contact us at support@trynovaro.com to exercise any of these rights.
California residents (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including:
- The right to know what personal information we collect about you and how we use it.
- The right to delete personal information we hold about you.
- The right to correct inaccurate personal information.
- The right to opt out of the sale or sharing of personal information. We do not sell personal information.
- The right to non-discrimination for exercising your rights.
To exercise any of these rights, email us at support@trynovaro.com with the subject "California Privacy Request".
Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings at any time or via the cookie banner on our website.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
Contact
For questions about this privacy policy, contact us at:
Email: support@trynovaro.com
Phone: +1 302-257-2283
Mail: ZUQAX LLC 8 The Green STE 7610 Dover, Delaware 19901, USA